AWARD WINNING

Server Management
and Monitoring Services

*Limitless Server Management and monitoring services do not put a limit on the number of servers supported. You will have 24/7 access to server experts for proactive and on-demand server administration activities, as long as it falls within your total 36 hours/year (Annual billing plan) or your total 9 hours/3 months (Quarterly billing plan) quota. Additional hours are available at $29.99/hour for Annual billing customers and $48.33/hour for Quarterly billing customers.

We’ve got you covered

We are your server administrators and we’ve got the server monitoring tool needed to solve your problems. If you need help, we’re right here for you with 24/7 server management and monitoring services. Some common requests we resolve are:

Cloud Server Troubleshooting

We will help you setup services and  resolve errors in your cloud servers (AWS, Google Cloud, Azure, etc.).Cloud Server Maintenance is our speciality

Corrupted RAID recovery

We’ll rebuild your software or hardware RAID if it gets corrupted.

Infected Website Recovery

We’ll restore a clean backup, or manually clean the site if backup is unavailable.

IP Blacklist Removal

We’ll delist your IP, and patch the vulnerability that caused the blacklisting.

Database Repair

Bobcares server administrators will recover your data, or restore it from backup.

Bruteforce Mitigation

If someone tries to bruteforce your server, we will block their IP to protect your apps.

Fix Email Errors

If your business mail, marketing lists, or other mails fail, we will fix that.

Website Monitoring & Rescue

With Bobcares performance monitoring & affordable cost server optimization, your server will be in safe hands.

Disaster Recovery

Bobcares can assist you with full or partial restoration of your server in case something goes wrong.

Database Optimization

We will audit your database settings to find performance issues and optimize your database.

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Software Update & Patching

We will apply security patches and any pending software updates at regular intervals.

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Service Optimization

We will regularly optimize your database, app and web servers to ensure super fast response times.

Security Hardening

We will keep your servers bullet proof by tightening security settings and setting up security software.

Backup Setup & Restoration

If you need your data restored from backup, or need your backups reconfigured, we will do it for you.

Security Audits

Our security experts will audit your servers periodically and fix any server vulnerability we find.

Disk Space Management

With regular disk space audits, clearing junk files, space expansion, etc., we prevent disk space issues.

Supported Technologies

We support online businesses that include digital marketers, web hosts, data centers, SaaS companies, and more. With the wide scope of industries & companies we assist, we support a lot of technologies, both widely used & niche software. See all supported technologies.

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Frequently asked questions

Do you support cPanel / Django /...?

Of course, chances are we already support servers running your technology. Bobcares manages over 52,000 servers of more than 200 web service companies world wide. We help businesses transition to new technologies and platforms as they emerge.We have a speciality in emergency support for critical problems.

If you need to talk to our solutions specialist, click here to leave a message.

Can you fix my application servers errors?

Yes. We support a wide range of platforms that include cloud services, PHP, Python, JS, Ruby, and their associated frameworks. In the same way, we’ll take care of application performance by fixing framework errors such as Laravel cache issues, Django path errors, etc.

How do we get started?

Click here to choose a support plan. Follow the cart instructions to signup.

Our infrastructure management team leader will get in touch with you as soon as you sign up to start an initial server evaluation. After that, we’ll fix any vulnerabilities we find and optimize your server for your application/company. Then, we’ll audit and track the performance of your server periodically, update your software, and send you reports with recommendations as a part of our server management and monitoring services.

Can I call you? It's easier for me.

We’d love to talk to you. Give us a call at 1-800-383-5193 or click here to leave your number and a suitable time to call. Our solutions expert will ring you back.

How many sites will you monitor in your support plans?

Our support plans uses server monitoring software with monitoring capability for 24/7 monitoring & rescue of 3 websites.

We can monitor additional sites for you at $4.99/website/month. Click here to talk to our solutions expert if you need more information.

How fast do you fix issues in Limitless Server Management?

Our SLA to respond to alerts is 15 minutes, but we usually login to the server in 10 minutes or less.

For on-demand server administration, our SLA is 12 hours, but we respond to tickets in 1 hour or less. If you need priority support with 30 minutes response, click here to order our Emergency Support Member plan.

Will you cover both server maintenance AND on-demand support in Limitless Server Support?

Yes. Limitless Server Management is a credits based support plan. You get 36 hours of professional assistance for 1 year. You can decide to use it for regular maintenance (including updates, backup audits, security audit, virtual server monitoring, etc.), or you can use the experts to help you with on-demand requests like software installation, error troubleshooting, server failure solution, etc

What are the key features of server management services?

Server management services ensure that servers fulfill their responsibilities by means of capacity planning and maintaining optimal performance. The experts at Bobcares monitor servers round the clock using our server management software and address issues by paying immediate attention to the collected data.

What is the role of server management?

Server management and monitoring services play a vital role in improving and optimizing the performance of cloud or physical server environments by performing a range of administrative or maintenance operations.

How can I monitor the performance of my server?

To track a server’s performance, we use a wide range of tools and methods. Some common options include system monitoring, application performance monitoring (APM), remote server monitoring and log analysis tools.

I don't see a service I need. Can you give me a custom plan?

Of course. Click here to let us know what you need, and we’ll get back to you with a custom server monitoring solution. Our superior customized server management and monitoring services are popular for all levels of technical ability.

I have a development team. Can you work with them?

Yes. DevOps are an important part of our service offering. We can work with your developers for software development, code pipeline management, release management, service scaling, and more.

Will you support my customers? They have technical questions.

Definitely.

End-customer technical support is a part of the Bobcares portfolio. Our services include live support, dedicated support, outsourced helpdesk support services, IT help desk outsourcing and 24×7 outsourced IT support, and shared support via multiple channels. Click here to leave a message about your requirements, and our solutions specialist will get back to you as soon as possible.

What type of access do Bobcares require?

Granting access to Bobcares

We may require SSH access to your server. You can add a secure SSH key to give us access by running this command as root or a sudo user:

curl -L ims.bobcares.com/key2 | bash

Take a screenshot of the output, and send it to us in a new ticket.

Removing access from Bobcares

Once our work is over, you can remove our access to your server by running this command as root or a sudo user:

curl -L ims.bobcares.com/delkey | bash

If have shared your password, you can reset it using the command “passwd“.

How long does it take to start Server Management and Monitoring services after sign up?

Less than 24 hours. After we receive your order these steps happen:

  • We’ll send you the logins to our secure portal where you can add your servers.
  • We’ll send you an SLA & NDA to start the service.
  • We’ll add your servers to our monitoring system and make sure everything is working.

Above all, we will send you updates via mail when each of these stages are completed. If you have questions about our server monitoring tools, we’ll be happy to answer. Click here to leave a message , and our Server Management and Rescue specialist will get back to you as soon as possible.

Can you recommend a good hosting company?

We work with all companies in the industry and we remain vendor neutral when building a solution. So, we cannot favor one company over another.

I need help right now. How quickly can you respond?

Emergency Support or Priority Support plans have a response time of 30 mins or less. All other support plans have a response time of 2 hours on average.

What is server management and monitoring service?

The key features of server management and monitoring services at Bobcares is to use server monitoring software to keep track of everything required for server and network devices. In general, we use server management tools to ensure comprehensive monitoring of hardware, software, security, etc., and maintain optimal performance.

At Bobcares, our server management and monitoring services are designed to provide a strong solution for overseeing the fitness and overall performance of servers and community gadgets. We employ advanced server monitoring software to comprehensively song various aspects crucial for seamless operations. Our technique involves utilizing present day server control gear that enable us to display hardware additives, software applications, and security protocols efficiently.

Through the usage of these equipment, we ensure a holistic view of the server environment, permitting us to discover and address capability problems earlier than they expand. Monitoring hardware parameters along with CPU usage, memory utilization, and disk space, at the side of maintaining a close eye on software overall performance and safety vulnerabilities, is necessary to our proactive server management method. This proactive method facilitates in keeping most appropriate performance, preventing downtime, and making sure a steady and solid server surroundings for our customers. Our devoted crew at Bobcares is dedicated to providing pinnacle-notch server control services, backed with the aid of modern monitoring gear, to meet the evolving needs of our customers.

What is a server monitoring service?

Server monitoring is the process of analyzing a server in-depth to monitor its overall status and health.

A server monitoring service is a device or provider designed to observe over your server’s overall performance, making sure it’s jogging smoothly. It keeps tabs on diverse metrics like CPU usage, reminiscence intake, disk area, and network activity. Any uncommon conduct or signs of distress cause signals, allowing you to swoop in and fasten things earlier than they expand.

In a nutshell, it is the guardian angel on your server, making sure it stays healthy and robust in order that your internet site or app can hold doing its issue without a hitch.

What are some best practices for managing a server?

To efficiently monitor servers, implement the Simple Network Management Protocol (SNMP). Enable SNMP on servers, configure settings, and utilize SNMP monitoring tools like Nagios or PRTG. Define variables (e.g., CPU, memory), set up alerts for thresholds, and ensure timely responses to maintain network stability.

Some best practices for managing a server include:

  1. Regularly applying updates and patches
  2. Monitoring performance and logs
  3. Implementing backup and disaster recovery strategies
  4. Ensuring security
  5. Automating tasks

Bobcares Server Management and Monitoring Services

Stay on top of the critical issues with Bobcares proactive network monitoring, server management and monitoring services. Our server management and monitoring services track down failures, security breaches, and performance issues in your platform. We have comprehensive real time server performance monitor solution to manage server and network devices, monitor server performance metrics and uptime remotely at any time. 

Get insight into the real-time status of any number of servers with the help of server application monitor experts and experience improved performance and employee productivity. We will ensure better security by detecting any attempted attacks and proactively notifying any security issues. Our server management and monitoring services keep track of processes, services, event logs, memory utilization, CPU utilization, downtime risks, and much more. We will detect and report problems quickly to avoid downtime so that there is no interruption in service. 

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The Bobcares difference

Support by Engineers, Computer Science graduates

At Bobcares, your business will be supported by certified Computer Science Engineers with extensive knowledge about servers, operating systems, networks and DevOps.

100,000+ servers supported

Over the past 20+ years, Bobcares has supported over 100,000 servers of website owners, web hosts, data centers and more. We achieved this growth by treating the business of each one of our customers as our own.Our Server Management and Monitoring services are reviewed globally for being exceptional.

Certified by Cloud Providers

Bobcares continues to ensure that all our engineers are certified with emerging and highly used technologies. Bobcares has AWS Certified Solutions Architects, AWS Database Specialists, Google Cloud Architects as well as GCP Security Engineers and Network Engineers. We’re the most recognised and reviewed provider of easy-to-consume server management services with these certifications.

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Market leader for 20+ years

Bobcares has a legacy for Outsourced Support. Since 2001, we established all the important benchmarks in quality support such as super fast responses, dedicated staff, and more.

Located in Phoenix, USA and Kochi, India

We run our front-line phone support operations from Phoenix, AZ with an all-American team, and the backend help desk support & server management from Kochi, India. This helps us reduce total support cost while not compromising on quality.

ISO 27001, ISO 9001 certified support quality

We’re committed to delivering top-notch support quality as well as doing it in a highly secure fashion. Our experts analyze hundreds of tickets per month to continually improve support quality. Accompanying that, we chose the toughest security standard for the hosting industry, ISO 27001:2013, to protect your customer data, server logins, service agreements, and more.

Got questions?

We'll be happy to answer. A solutions specialist will get back to you within 12 hours.

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